Privacy Policy

Your privacy is important to us. This policy explains how we handle your personal data.

Our Commitment to Your Privacy

This Privacy Policy describes how EI Coaching Birmingham ("we", "us", or "our") collects, uses, and shares personal information of users of this website, [YourWebsiteURL.com] (the "Site"), and our coaching services. We are committed to protecting your personal data and respecting your privacy. By using our Site and services, you agree to the collection and use of information in accordance with this policy. We strive to ensure that our practices comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

This policy applies to information we collect: on this Site; in email, text, and other electronic messages between you and this Site; through mobile and desktop applications you download from this Site, which provide dedicated non-browser-based interaction between you and this Site; and when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy. It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

1. Information We Collect

We may collect several types of information from and about users of our Site, including:

  • Personal Identification Information: Name, email address, phone number, postal address, business name, and any other identifier by which you may be contacted online or offline ("personal information"). This is typically collected when you fill out forms, subscribe to our newsletter, or register for coaching sessions.
  • Technical Information: IP address, browser type, operating system, login data, time zone setting and location, browser plug-in types and versions, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services, such as pages visited, time spent on pages, links clicked, and navigation paths.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

We collect this information directly from you when you provide it to us, or automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, for various purposes:

  • To present our Site and its contents to you effectively.
  • To provide you with information, products, or services that you request from us, such as coaching sessions and resources.
  • To fulfill any other purpose for which you provide it, including processing payments and managing your account.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Site or any products or services we offer or provide through it.
  • To allow you to participate in interactive features on our Site.
  • For marketing purposes, such as sending newsletters or promotional materials about new services, special offers, or other information which we think you may find interesting, provided you have consented to such communications.
  • In any other way we may describe when you provide the information and for any other purpose with your consent.

We strive to use your data in a manner that is fair, lawful, and transparent. We will only process your personal data where we have a legal basis to do so.

3. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology or other suitable encryption methods. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. We continually review and update our security measures in light of current technologies.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. In the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of EI Coaching Birmingham's assets, personal information held by us about our users may be among the assets transferred.

5. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

6. Cookies and Tracking Technologies

Our Site uses "cookies" and similar tracking technologies (like web beacons and pixels) to enhance User experience and analyze trends. Cookies are small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. We use cookies for various purposes such as remembering your preferences, enabling functionality, and for analytics and marketing purposes.

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for a set period or until you delete them). Our cookie consent banner, typically displayed upon your first visit, provides more detailed information about the cookies we use and allows you to manage your preferences. We also use third-party services like Google Analytics, which may use cookies to collect information about your online activities over time and across different websites.

7. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Data through the Service without their permission.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Site or our services after any modification to this Privacy Policy will constitute your acceptance of such modification.

9. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us:

This Privacy Policy was last updated on October 26, 2023.